Privacy Policy

Last updated: January 2024

Violet-orchard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our services
• Request a consultation
• Participate in our training workshops

This information may include:

• Name and contact details (email address, postal address)
• Service preferences and requirements
• Communication history with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for purposes including:

• Providing and managing our services
• Responding to your enquiries and requests
• Sending you service-related communications
• Improving our website and services
• Complying with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our rights
• With your consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Withdraw consent for marketing communications

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Violet-orchard
Level 12, 456 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]